The last couple of months I was busy with ‘preparing for’ and ‘presenting on’ 2 events. My first presentation was on a Dutch community event called Expertslive and 2 weeks ago I presented on the 4th edition of the NIC conference. The topic of both presentations was Service Monitoring. How can we enhance our monitoring by adding Service Monitoring to our SCOM environments? In the following series of blogposts I want to share this information also through my blog. In this first part I want to look into what’s Service Monitoring.