A couple of weeks ago I used the SCSM SCOM Alert Connector. When using the connector Alerts from SC Operations Manager are synced to SC Service Manager and incidents are created based on an Incident Template. You can create rules in SCSM to specify for which alerts specific Incident templates are used. But that’s all you can do at the SCSM side. For all alerts which come through the connector an incident is created. We all know that SCOM can be a bit noisy, so how can we filter the SCOM Alert Connector?